Read carefully these Terms and Conditions that apply to the use by you of the website of Enterprise.ro
1.1. This website is offered for free by Touring Rent Auto SRL (“Enterprise Romania”) to the benefit of its affiliates and licensors/franchisors that operate Enterprise Rent-A-Car System around the world.
1.2. Services offered by this website include:
a) Provision of options to use the website under these Terms and Conditions;
b) Provision of information regarding the vehicles available, takeover locations, rental tariffs and current special offers for car rental in the countries in which Enterprise and its affiliates or franchisors operate;
c) It enables the customers to fill in booking applications for vehicle rental; and
d) It enables the customers to make prepaid bookings in some cases.
1.3. Enterprise Romania intends to maintain the website permanently. Nevertheless, the users should not infer therefore that they will have the right to use the website in the future. In case Enterprise Romania intends to shut down the website, Enterprise Romania shall inform the users in advance by posting relevant information on the website.
1.4. Enterprise Romania reserves the right to modify, extend or reduce the content, structure or design of the website.
1.5. Enterprise Romania does not guarantee in any way the availability of the website, either in time or geographically. Enterprise Romania may reduce temporarily the degree of using the website, individual functions or availability of the information, if there are enough juridical or technical reasons for such a measure. The technical reasons include, among, others, maintenance works, updates of the basic software and keeping the website secure or integer.
1.6. Collection and use of personal data during website use are described in the Privacy Policy (http://enterprise.ro/en/politica-confidentialitate/) which is available on the website.
2.1. This website is simply an information and booking tool. It does not offer the possibility to enter into rental contracts. Rental contracts are exclusively signed at the work centers of Enterprise Romania and of their franchisors. Addresses and contact data of the work centers are available on this website.
2.2. The website offers two booking options to the user:
1) in case it is available, prepaid booking: a binding booking subject to the Terms and Conditions for payments; or
2) non-binding booking applications. Except prepaid bookings, any party can cancel any booking application, irrespective of the fact that the booking application was confirmed or not, for any reason or for no reason, at the sole discretion and without liability towards the other party.
3.1. The user does not have to register in order to use the website, the information available and the booking applications, or the prepaid bookings.
4.1. The website and the database can be used only in the manner indicated by Enterprise Romania. In particular, the information can only be viewed on Enterprise Romania’s websites by using an Internet browser.
4.2. The following is not allowed:
a) send or make accessible any virus or other malware;
b) take measures that might have a negative impact or harm the process or functionality of Enterprise websites or IT systems of other users;
c) elude or make inefficient any function (e.g., the search forms) of the website or interfere in any other manner with Enterprise website;
d) take measures that might lead to the overload of the infrastructure of Enterprise Romania websites;
e) block, overwrite or modify the content generated by Enterprise Romania;
f) use automated functions (e.g. algorithms, machines) to search vehicles or obtain vehicle rental quotations;
g) collect or purchase by any other means and store information about other users without their consent, especially e-mail addresses; and
h) obtain unauthorized access to networks.
4.3. If there is a reasonable suspicion of breach of the Terms of Use, against the law or against rights of third parties, Enterprise Romania reserves the right to:
• issue a formal warning to the user;
• restrain temporarily or block user’s access to the website;
• block for ever and delete user’s access.
5.1. The content, structure and aspect of this website, as well as the program code are owned by Enterprise Romania. All intellectual property rights (e.g., trademarks and copyrights, database rights) are owned by Enterprise Holdings, Inc. (“EHI”), an affiliate of Enterprise.
5.2. The individual content of the website, especially car rental offers and booking applications, can be downloaded, printed or copied only for user’s own non-commercial use.
5.3. Any other use, especially editing, copying, dissemination or other manner of publishing, is not allowed without EHI’s prior written consent, obtained from nicadmin@enterprise.com.
5.4. If you think that the stuff posted on your website breach intellectual property rights, please contact EHI at Intellectual Property Manager, Intellectual Property Questions, Drive Corporate Park Drive, St. Louis, Missouri 63105 or nicadmin@enterprise.com. Please include:
(1) an electronic or physical signature of the person authorized to act on behalf of the owner of copyright or other ownership interest;
(2) a description of the work protected by copyright or of other protected stuff about which you have stated that it was breached;
(3) a description of the place where the stuff is located on the website;
(4) address, phone number and e-mail address;
(5) your statement in good faith that the use under litigation is not authorized by the author or another interest owner, agent or law; and
(6) your statement, made under the sanction of punishment, that the information from your notice is accurate and that you are the owner of the copyright or other interest or you are authorized to act on owner’s behalf.
5.5. Enterprise Romania, Enterprise Rent-A-Car, the logos “e” and WE’ LL PICK YOU UP are included in the family of trademarks and service marks owned by EHI and its licensors (this is not a complete list of EHI marks and service marks). The trademarks and service marks designated with the symbol “®” are registered at the Office for Patents and Marks of the USA and in many foreign countries. Other trademarks and service marks belonging to EHI can be designated with the symbols “SM” or “TM”. EHI trademarks and service marks cannot be used in relation with any product or service without EHI’s prior written consent. All the other names, trademarks and names not belonging to EHI that appear on the website are managed by their owners, which can be or not affiliated, connected or endorsed by EHI.
6.1. The website offers links to websites of the companies affiliated to Enterprise Romania and other third parties. Enterprise Romania declines liability for the information provided under such links and for the nature, security and legality of services provided thereunder.
6.2. Enterprise Romania declines liability for any ads or information provided by Enterprise Romania’s partners and third parties.
6.3. Enterprise Romania is liable for deliberated actions and gross negligence.
6.4. Enterprise is liable for simple negligence acts only in cases of life, limbs or health damage, or in case of significant contractual obligation breach. In case of breach of significant contractual obligations, Enterprise Romania’s liability is limited to the anticipated damages typical for such contracts. A significant contractual obligation is an obligation whose fulfillment is a preliminary condition for attaining the purpose intended by entering into the contract and whose fulfillment may be regularly expected by the user.
6.5. Enterprise Romania is not liable in force majeure cases, especially for no-damage cable network failures.
6.6. Enterprise Romania is only liable for loss of data, as stipulated in sections 6.3 and 6.4 above, if data loss could not be avoided by proper security measures of the user.
6.7. The liability limitations as above apply correspondingly to the legal representatives and agents of Enterprise Romania.
7.1. In case individual provisions of these Terms of Use are or become null, this does not affect the validity of the remaining provisions. Enterprise Romania’s failure to apply any provision of these Terms of Use does not represent a waving of it or any other provision.
8.1. If you access a website with a domain in your residence country, the law of your residence country regulates these Terms of Use. Otherwise, the laws of England and The Wales govern these Terms of Use. UNO Convention on international sales of goods is excluded.
8.2. If you have questions regarding these Terms of Use, please contact us at nicadmin@enterprise.com.
8.3. European Commission’s platform for online dispute resolution can be accessed here: http://ec.europa.eu/consumers/odr/.
Enterprise does not participate in the alternative dispute resolution procedure.
Enterprise Rent a car
We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.
To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.
This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.
Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.
If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email reservation@enterprise.ro
Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:
Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.
These adjustments are compatible with all popular screen readers, including JAWS and NVDA.
Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside it.
Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers).
Despite our very best efforts to allow anybody to adjust the website to their needs. There may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to reservation@enterprise.ro
